Car Detailing Perth Frequently Asked Questions


Frequently Asked Questions

What payment methods do you accept?

We accept Cash, all major Credit Cards, Afterpay and Openpay. Business accounts can be organised on application as well as direct deposit.

What area’s do you service?

We can perform mobile detailing in all metro area’s of Perth. There are no call out fees for detailing in the metropolitan area. Outer metro and Country bookings are available upon application.

Are you insured?

Yes! We are fully insured for your peace of mind.

Isn’t it cheaper just to run my car through a car wash?

Sure is – but you must hate your car. Automatic car washes, quick wash venues and similiar are under significant time pressure and let’s be honest – they don’t care about you or your precious investment. Due to the need for speed on quick washes they often use a powerful ‘truck’ style wash that degrades your paint or clear coat and will lead to premature failure of your finish. If you care, then there really is no question here.

But hang on their sign says they do ‘detailing’?

If I put a toaster on the back of my ute and hang a sign that says ‘chef’ – would you trust me to cook your dinner? For us ‘detailing’ is not just a word or catch phrase to fool people – It is our life, our passion, our artform and forms the basis of our reputation. If you want it done right – use a professional!

Do you do fleet cleaning / detailing?

Sure do. Contact us for a personalised quote on fleet contracts.

I only use XYZ brand product on my car, can you?

Absolutely. We have a huge library of products to choose from. If we don’t have the specific brand of product you like, we will get it!

My car type is not listed on your booking options, does this mean you don’t love me?

We love all our clients. If you have something different or not listed as a booking option just give us a call and we can quote over the phone or organise a personal inspection.

I’ve never used you guys before. How do I know I’m choosing the right detailer?

When you choose Supernatural – you are choosing the best. For your peace of mind we offer a 100% no charge guarantee if you’re not happy. No other detailer in Perth backs themselves this much. We either get it right or you don’t pay, you literally have nothing to lose by choosing Supernatural Professional Detailing.

What days can I book a detail?

Any day you like. We run a 7 day a week service for your convenience.

Is there a minimum job I can book?

While there is no minimum job, there is a minimum call out of $99 – so if your doing a custom booking just make sure you pick at least $99 worth of awesome services 🙂